For ages 21+

tbje Responsible Gaming — Your safety is our priority

tbje believes that entertainment should always be safe and controlled. Our responsible gaming tools help you play mindfully and maintain balance in your life.

Why is responsible gaming important?

Online casino and betting is a form of entertainment — but like any entertainment, it should be enjoyed in moderation. tbje always operates with the wellbeing and protection of its players in mind. We have put in place a range of effective tools and policies to ensure responsible gaming on our platform.

Gambling is not a reliable source of income; it is a recreational activity. If you feel that gaming is affecting your daily life, family, work, or financial situation, please contact our support team right away. Our 24/7 live chat support in Bengali is always here for you.

For ages 21 and above only

All services on tbje are exclusively for individuals aged 21 and above. Account registration by minors is strictly prohibited. We actively verify age and are committed to protecting minors. If there are children or teenagers in your home, please keep your account details safe from them.

Our protection tools

tbje provides these tools to help you play safely and mindfully.

Deposit Limit

You can set a daily, weekly, or monthly maximum deposit amount at any time. This feature helps you stay within your budget and avoid overspending. Once a limit is set, it takes effect immediately.

Time-Out Feature

If you feel you need a break, you can take a time-out for any period from 24 hours up to 6 weeks. During this time your account will be temporarily suspended and no deposits or betting will be possible.

Self-Exclusion

If you feel the issue runs deeper, choose long-term self-exclusion. Under this arrangement your account is closed for an extended period and your profile is removed from our system.

Session Time Limit

Set a maximum duration for each gaming session. When the time is up, the platform will automatically alert you and log you out if needed.

Betting History and Reports

You can view a detailed history of all your bets and deposits at any time. This helps you understand your own gaming patterns and make informed decisions.

24/7 Support

Our Bengali-language live chat support team is by your side around the clock. Do not hesitate to share any concerns or issues related to gaming — we are always ready to help.

Signs of problem gambling

Warning signs

If you or someone you know shows any of the following signs, please seek help:

  • Betting more money than your set budget and continuing to play repeatedly in an attempt to recover losses.
  • Finding it difficult to stop playing, even after winning.
  • Hiding your gambling from family, friends, or colleagues.
  • Betting with your salary, savings, or borrowed money.
  • Feeling anxious, irritable, or mentally restless when unable to play.
  • Prioritising gaming over work, studies, or time spent with family.
  • Lying or deceiving others in order to gamble.

If you notice these signs, do not blame yourself — seek help. Speak in Bengali with tbje's live chat support or email [email protected].

How to activate protection tools

In just a few steps you can enable responsible gaming limits on your account.

01

Log in to your account

Go to the tbje login page and access your account with your username and password.

02

Open account settings

From the profile menu, click on the "Responsible Gaming" option.

03

Choose your limits

Select whichever you need — deposit limit, session time, time-out, or self-exclusion — and set the duration or amount.

04

Confirm

Confirm your chosen limit. The change will take effect immediately and you will receive a confirmation message.

05

Get direct support if you have trouble

If you have difficulty changing your settings or need to suspend your account urgently, contact us via 24/7 live chat. Our support team speaks Bengali and will assist you right away.

Tips for safe gaming

Set a budget

Decide how much money you can afford to spend before you start playing. Only play with an amount that, if lost, will not affect your daily life. Never bet money set aside for household expenses.

Control your time

Set a time limit for playing and stick to it. Avoid playing for long stretches without a break. Take breaks during sessions, spend time with family, and take part in other recreational activities.

Play for entertainment

Always treat betting and online gaming as entertainment, not as a source of income. Winning is an enjoyable experience, but losing is also a normal part of the game.

Be open with your family

Talk openly with your family about your gaming habits. Being transparent with those close to you helps prevent problems and creates a healthy environment.

Do not play while intoxicated

Never place bets while intoxicated, tired, or mentally distressed. In such a state it is difficult to make sound decisions and the risk of significant financial loss increases.

Do not chase your losses

Placing larger bets to recover losses after a loss is a dangerous habit. Every game is completely independent — previous results do not influence the next game.

Protection of minors

tbje strictly prohibits any person under the age of 21 from opening an account or participating in gaming. We verify age at registration and investigate suspicious accounts.

If there are children or teenagers in your home, please take the following steps:

  • Keep your tbje account login details (username and password) out of reach of children.
  • It is best not to save your password in the browser — especially if your device is shared.
  • Use parental control software on your computer or mobile that blocks access to gambling sites.
  • Make children aware of the risks of online gambling in age-appropriate language.
  • If you suspect a minor has used your account, notify us via live chat immediately.

Responsible Gaming FAQ

Log in to your account, go to the profile menu, and find the deposit limit option in the "Responsible Gaming" section. There you can set a daily, weekly, or monthly maximum deposit amount. Once set, the limit takes effect immediately. If you need any help, contact us via 24/7 live chat.

A time-out is a temporary break — from 24 hours up to a maximum of 6 weeks. After this period, your account is automatically reactivated. Self-exclusion is a longer-term step — your account is closed for an extended period, and if you apply to reopen it during that time, you will need to go through a specific review process.

Decreasing a deposit limit takes effect immediately. However, increasing a limit requires a waiting period — typically 7 days. This delay is intentional to prevent decisions made in the heat of the moment.

First, speak with us in Bengali via our 24/7 live chat. Our team will help you activate self-exclusion and guide you toward professional support. You can also email us at [email protected]. Remember — asking for help is a sign of courage.

No. Once self-exclusion is active, all promotional communications to your account are stopped. We support your recovery process and will not send any tempting messages.

No. tbje is strictly for users aged 21 and above. Account registration or participation by minors is strictly prohibited. If you suspect that a child or teenager has used your account, please contact us immediately and change your password.

Play safely on tbje and enjoy responsibly

Need help? Check our FAQ or jump straight into cricket, slots, or casino games.