tbje Terms and Conditions for Account Bonus Payment and Betting

1. General Introduction and Definitions

tbje is an online entertainment and gaming platform that provides services to users in Bangladesh. These terms and conditions ("Terms") apply to the use of the tbje website and all related services. In these Terms, "tbje", "we", "our" refers to the organization operating this platform; "user", "you", "your" refers to any visitor, whether registered or unregistered, on the platform.

Key Definitions

Platform: The tbje website, application, and all services available through it.
Account: A user's registered personal profile through which platform features can be accessed.
Balance: The total amount of funds held in an account (bonus balance is shown separately).
Bet: The act of placing money on any game or event.
Bonus: Additional credits or benefits provided by tbje.
Wagering Requirement: The amount of betting required to make bonus funds eligible for withdrawal.

These terms are written in English and apply to the Bangladesh market. If any part of the terms is unclear, please contact our support team.

2. Account Registration and Eligibility

The following eligibility conditions must be met to open an account and enjoy gaming features on the tbje platform:

Age Limit and Identity Verification

The user must be at least 21 years of age.
Providing accurate and truthful information at the time of registration is mandatory.
tbje may request documents for age and identity verification at any time.
If false information is provided, the account will be closed immediately and deposited funds may be forfeited.

One Account Policy

Each person may open only one account. If a single person holds multiple accounts, tbje reserves the right to cancel all accounts and forfeit all bonuses. If multiple members of the same household operate accounts from the same device or internet connection, tbje must be informed in advance.

Restricted Regions

tbje cannot be used from regions where online gaming is legally prohibited. Accessing from a restricted region may result in account suspension.

3. Account Security and Management

You are responsible for keeping your tbje account secure. Following the guidelines below will help protect your account:

Password and Login Protection

Use a strong password and change it regularly.
Sharing login details with anyone else is not allowed.
Always log out after logging in from a public or shared device.
If you notice any suspicious activity, notify our support team immediately.

Updating Account Information

Always keep your contact details (phone number, email address) accurate and up to date. tbje is not responsible if communication is lost or transactions are affected due to incorrect information.

Account Suspension or Cancellation

tbje reserves the right to temporarily suspend or permanently cancel an account in the following cases:

In the event of a breach of the terms and conditions.
On suspicion of fraudulent or deceptive activity.
In the event of operating multiple accounts.
If evidence of bonus abuse is found.
Upon a court order or directive from the authorities.

4. Deposits and Withdrawals

৳100

Minimum Deposit

৳500

Minimum Withdrawal

10-45

Minutes for Withdrawal

5

Payment Method

Deposit Rules

The following methods are accepted for depositing funds into tbje: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount for all methods is ৳100. Deposited funds are generally credited to the account instantly. If there is a delay due to a technical issue, please contact the support team.

Deposited funds must come from the registered user's own account.
Deposits through a third party are not accepted and may result in account cancellation.
No service charge applies to deposits (the payment provider may have their own charges).

Withdrawal Rules

The minimum withdrawal amount from tbje is ৳500. Withdrawals are generally completed within 10 to 45 minutes. The following conditions apply to withdrawals:

Withdrawals can only be made using the same method used for the deposit.
Large withdrawals may be delayed if KYC (Know Your Customer) verification has not been completed.
The specified wagering requirement must be met before withdrawing from the bonus balance.
In the case of suspicious transactions, tbje reserves the right to verify additional documents.
If fraud is proven, the withdrawal will be cancelled and the account will be suspended.

Currency and Conversion

All transactions on tbje are conducted in Bangladeshi Taka (BDT / ৳). Transactions in foreign currencies are not accepted.

5. Bonuses and Promotions

tbje offers various types of bonuses and promotions. Each bonus has its own terms, which should be read carefully before accepting the bonus.

Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. The wagering requirement for this bonus is 25 times (25x). That means if you deposit ৳1,000 and receive a ৳1,000 bonus, you must place a total of ৳25,000 in bets before withdrawing.

General Bonus Rules

A bonus applies only once per account.
Bonuses cannot be withdrawn as cash; the principal amount becomes withdrawable after the wagering requirement is completed.
Bonus offers have an expiry period; unused bonuses will be cancelled after they expire.
tbje reserves the right to modify, suspend, or cancel any bonus offer.
If bonus abuse or an attempt to meet the terms strategically is detected, the bonus will be forfeited.

VIP Program

The tbje VIP Program has three tiers. You can advance to a higher tier through regular play:

Bronze: Up to 0.3% weekly cashback.
Silver: Up to 0.5% weekly cashback.
Gold: Up to 0.8% weekly cashback.

VIP benefits may change at tbje's discretion and may be revised without prior notice.

6. Betting and Gaming Rules

The following rules must be followed when conducting gaming and betting activities on the tbje platform:

General Gaming Rules

There must be sufficient balance in the account before placing a bet.
A confirmed bet cannot be cancelled or changed.
If a game is incomplete due to a technical error, tbje will review the situation and make a decision.
The game providers' own rules apply alongside tbje's rules.

Sports Betting Rules

For bets on cricket, football, and other sports:

Results will be confirmed from official and recognized sources.
If a match is abandoned or postponed, the bet amount will be refunded (subject to specific conditions).
In live betting, odds are variable and the odds at the time the bet is accepted are final.
Minimum and maximum bet limits apply for any tournament, including BPL, IPL, and the T20 World Cup.

Casino Gaming Rules

All casino games use RNG (Random Number Generator) technology to ensure fair results.
Game results are automated and no outside interference is possible.
Live casino games are operated by reputable providers such as Evolution Gaming and Ezugi.

7. Prohibited Activities

Fraud and Deception

Opening an account using a false identity or information.
Using stolen or unauthorized payment methods.
Attempting to hack the gaming system using software or bots.
Attempting unauthorized access to another user's account.

Bonus Abuse

Using low-risk betting strategies to meet bonus terms (bonus hunting).
Claiming the same bonus multiple times through multiple accounts.
Attempting to increase bonus balance through opposing bets.

Money Laundering

tbje follows international anti-money laundering (AML) standards. Suspicious transactions will be reported to the relevant authorities and the account will be kept under investigation.

Other Prohibited Activities

Threatening or harassing another user through the platform.
Any attempt to manipulate game results.
Opening or managing an account on behalf of minors.
Use of automated betting software or scripts.

8. Responsible Gaming

tbje believes that gaming should be an entertaining activity. We encourage our users to play in a healthy and responsible manner.

Self-Exclusion Feature

Users may take a break from their account for a set period or permanently if they wish. This request can be made to our support team.

Deposit & Betting Limits

Users can set their own daily, weekly, or monthly deposit and betting limits. This feature can be activated through the support team.

Minor Protection

tbje strictly prohibits the use of the platform by minors (under 21 years of age). Age verification is carried out at the time of each registration. A request to guardians — please use parental control software on your devices.

Visit our Responsible Gaming page for support.

9. Privacy & Data Protection

Protecting users' personal data is one of tbje's top priorities. We keep your information secure using SSL encryption and modern security technology.

Data Collection

Personal information provided at the time of registration (name, contact details).
Transaction information and history.
Platform usage patterns and preferences.

Data Usage

Collected data is used solely for service improvement, identity verification, fraud prevention, and fulfilling legal obligations. Data is not sold to third parties.

Read our Privacy Policy page for more details.

10. Dispute Resolution

If any dispute arises between tbje and a user, the following process will be followed:

Step One — Direct Contact

For any complaint, first contact us via our 24/7 live chat or by email at [email protected]. The support team is able to resolve most matters promptly.

Complaint Submission Process

Clearly describe the complaint in writing.
Mention the relevant transaction ID or date.
Attach any supporting screenshots if available.

Resolution Timeframe

tbje generally reviews complaints and communicates a decision within business days. Additional time may be required for complex matters and the user will be kept updated.

Final Decision

In matters relating to disputes, the decision of tbje's review committee will be considered final. No financial claims against this decision will be accepted.

11. Limitation of Liability

tbje will not be held liable in the following situations:

Technical Issues

If a game is left incomplete due to internet disconnection or server downtime.
If a transaction fails due to third-party software or payment gateway issues.
If the platform does not function properly due to issues with the user's device or browser.

User's Own Actions

If loss occurs as a result of the user providing incorrect information.
If an account is harmed as a result of sharing login credentials with others.
If problems arise later from accepting a bonus without reading the terms and conditions.

Unforeseen Circumstances

tbje will not be held liable if services are disrupted due to natural disasters, cyber attacks, government directives, or any other circumstances beyond tbje's control.

tbje is always committed to ensuring fair play and a safe environment. However, the risk of financial loss in gaming is ever-present — only bet money within your means.

12. Terms & Conditions Amendments & Termination

Right to Amend Terms & Conditions

tbje reserves the right to change, add to, or remove these terms and conditions at any time. Users will be notified of significant changes via email or a notice on the platform.

When Changes Take Effect

Revised terms and conditions will take effect 48 hours after they are published. Continued use of the platform after the changes will be considered your acceptance of the revised terms and conditions.

Account Closure Process

Users may request closure of their account at any time. Please withdraw any withdrawable balance before closing your account. Following account closure, stored data will be retained for a specified period in accordance with legal obligations.

Severability of Terms

If any part of these terms and conditions becomes invalid or unenforceable, the remaining parts will remain fully in effect. In the event of any dispute, the Bengali version of these terms and conditions will be considered authoritative.

Contact Us

If you have any questions or feedback regarding these terms and conditions, let us know via our 24/7 live chat or by email: [email protected]