tbje's Privacy Policy —
Your information is safe with us
This policy fully explains how your personal information is collected, used, and kept secure on the tbje platform.
tbje ("we", "our", or "platform") operates a trusted online casino and betting service for users in Bangladesh. We believe your personal information is an extremely valuable asset and that protecting it is our highest responsibility. This privacy policy explains what information we collect when you use our website tbje.cam, how we use it, and how we protect your privacy.
By accepting this policy, you confirm that you have read and understood the terms of data collection and use described here. If you have any questions, please contact our support team.
What information we collect
We may collect various types of information when you register, use, and make transactions on your tbje account. This information falls into two main categories:
1.1 Information you provide directly
When you register, log in, or use our services on tbje, we may collect the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Password and security information (stored in encrypted form)
- Payment-related information — such as bKash, Nagad, Rocket, or Upay numbers (required for transactions only)
- Identity verification documents (national ID card or passport, if required)
- Messages and information provided when contacting support
1.2 Automatically collected information
When you browse our platform, some information is collected automatically:
- IP address and device identification information
- Browser type, operating system, and screen resolution
- Date, time, and location (at country level) of website visits
- Which pages were visited and how long was spent on them
- Data collected through cookies and similar tracking technologies
- Gaming activity and betting history
How we use your information
We use the information you provide only for lawful and legitimate purposes. tbje never misuses your information or sells it to third parties.
2.1 Account management and service delivery
- Creating, verifying, and keeping your account secure
- Processing deposit and withdrawal transactions
- Providing gaming and betting services without interruption
- Managing bonuses, promotions, and VIP benefits
- Providing support through 24/7 live chat
2.2 Security and fraud prevention
- Protection against unauthorized access to your account
- Detecting suspicious or fraudulent activity
- Complying with Anti-Money Laundering (AML) regulations
- Verifying account age and ensuring responsible gaming
2.3 Service improvement and personalization
- Improving user experience and website performance
- Displaying games and offers based on your preferences
- Diagnosing and resolving technical issues on the platform
- Planning and implementing new features and services
2.4 Communication and notifications
- Sending important account-related notifications
- Security alerts and password change confirmations
- Sending transaction confirmation messages
- Providing promotional notifications based on your consent
Information sharing and third parties
tbje does not sell your personal information to any third party. However, in certain circumstances we may share information on a limited basis:
3.1 Service provider partners
Operating our platform requires the support of some trusted technology partners. These partners may only access the information necessary to provide their designated services and are bound by strict confidentiality terms. This includes:
- Payment processing services (bKash, Nagad, Rocket, Upay, and bank-related transactions)
- Game software providers (Pragmatic Play, Evolution Gaming, JILI, etc.)
- Cybersecurity and identity verification services
- Cloud hosting and server management services
3.2 Legal obligations
We may be required to disclose information in response to legal proceedings or valid requests from regulatory authorities. In such cases we always provide only the minimum information necessary and make every effort to notify you where possible.
3.3 Information that is never shared
- Your password or security codes
- Full financial account numbers
- Personal information to third parties for marketing or advertising purposes
- Any data sold without your consent
Cookies and tracking technologies
tbje uses cookies and similar technologies to keep the website running properly. A cookie is a small text file stored in your browser.
4.1 Types of cookies
- Essential cookies: Required to store login sessions, security tokens, and language settings. These cannot be disabled.
- Functionality cookies: Used to remember your preferences and provide a personalized experience.
- Analytics cookies: Used to understand website performance and usage patterns — no personal information is included.
4.2 Cookie controls
You can manage your options to accept or reject cookies from your browser settings. Please note that blocking essential cookies may cause some platform features to not work properly.
Data storage and security
Protecting your information is our highest priority. We use industry-standard technology to keep your data secure.
All data transfers are protected by 256-bit SSL encryption, ensuring bank-level security.
Our servers are protected by firewalls, intrusion detection systems, and regular security audits.
Only authorized personnel can access limited information as needed for specific tasks — through strict role-based access control technology.
Information is retained while your account is active and, after closure, for as long as required by legal obligations.
In the event of a data breach, we take prompt and necessary action and notify affected users in a timely manner where applicable.
Your rights and choices
You have important rights over your personal information. tbje always respects these rights:
6.1 Right to review your information
You may request at any time to find out what information we hold about you. We will provide you with a complete copy of your information within 30 days.
6.2 Right to correct your information
If any information we hold about you is incorrect or outdated, you may request a correction. General details such as your email or mobile number can be changed directly from your account settings.
6.3 Right to request deletion
In certain circumstances you may request that your information be deleted. However, some information may be required to be retained for a set period due to legal obligations, ongoing disputes, or regulatory requirements.
6.4 Opting out of promotional communications
You may request to stop receiving promotional emails or notifications at any time. However, important account-related notifications cannot be turned off.
6.5 Right to close your account
You may contact our support team at any time to request permanent closure of your account. Even after closure, some information will be retained as required by legal obligations.
Protection of minors
tbje is for persons aged 21 and above only. We do not intentionally collect any information from minors. Age verification at the time of registration is mandatory.
If we become aware that information has been collected from a minor, we will immediately close that account and permanently delete all associated information. If a guardian suspects their child is using our platform, please notify our support team without delay.
Changes to this policy
We may update this privacy policy from time to time — due to technological changes, legal requirements, or improvements to our services. If any significant changes are made, we will:
- Publish a notice on the website
- Notify registered users by email
- Update the "Last Updated" date at the top of this page
Changes take effect from the date the updated policy is published. If you continue to use our platform after a change, it will be assumed that you have accepted the new policy. We therefore recommend reviewing this page regularly.
Other important information
9.1 Third-party links
Our platform may have connections to payment providers or game software companies. These third parties have their own privacy policies and we are not responsible for their practices. We recommend that you review the privacy policy of the relevant party.
9.2 Age of consent
A minimum age of 21 is required to open an account on tbje and to consent to this privacy policy. This platform is for persons aged 21 and above only.
9.3 Language
This privacy policy is written in Bengali. The Bengali version shall always take precedence and will be considered the final authority.
Privacy contact
If you have any questions or requests regarding this privacy policy, please contact our support team.